How do I make Order Matrix UDF fields editable?
We would like to use a few UDF's to categorize items after orders have already been processed. These categories are related to shipping problems, order errors, returns, etc. But after an order is dropped, every row in the order matrix has been made un-editable by SBO. I tried changing them to editable via UI-API to no avail.
Is there a way to make these fields editable or prevent them from being disabled in the first place?
Once the order is closed we can't do anything on order lines (i.e we cannot edit lines).
The only way is that you can process your order and save them as draft.Then once you update the UDF you can post that Order.
Hope this helps