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learningmap corresponding service is not available

Hi SAP,

We have just upgraded from Solution Manager 3.1 to – 4.0 SP11/Windows, Oracle. Been through Postprocessing steps: Upgrade Guide FAQ/Note 903587 - Upgrade to SAP Solution Manager 4.0 - Post-Processing steps/ incl IMG/Solution Manager/General ( and Advanced) Configuration ( ref. Master Guide SAP Solution Manager 4.0).

We have a problem displaying LearningMaps,

Error: Service cannot be reached

What has happened?

URL http://dnismpa.danisco.com:1080/sap/bc/solman/defaultUser/LearningMap/explanation2.htm call was terminated because the corresponding service is not available.

Service Solman and all underlaying services activated in TA SICF ref. Screen copy from attachment.

Been through IMG/Advanced Configuration (and General -), basic Settings, SAP Solution Manager System, HTTP Services, Activate Solution Manager Services, Create Alias for Business Server Pages (& Create Alias for Document Management Service) ref. Screen copy from attachment.

System Trace/Authorization shows no errors

07:39:25:756 AUTH - - - S_TCODE RC=0 TCD=SOLAR_LEARNING_MAP;

07:39:25:756 AUTH - - - D_MD_DATA RC=0 DMD_ACTION=00;

07:39:25:776 AUTH - - - D_MD_DATA RC=0 DMD_ACTION=00;

Developer trace with "icf" and "Security" activated shows as follows,

dev_icm,

GET /sap/bc/sol

an/defaultUser/

earningMap/expl

nation2.htm?sap

language=E&sap-

lient=100&mapid

HTTP/1.0..user-

gent: SAP Web A

plication Serve

(1.0;700)..hos

: dnismpa.danis

o.com:1080..acc

pt-encoding: gz

p..sap-trace: 2

HTTP/1.0 404 No

Extension Found.

.set-cookie: sap

-usercontext=sap

-language=E&sap-

client=100; path

=/..content-type

: text/html; cha

rset=iso-8859-1.

.content-length:

2181..server: S

AP Web Applicati

on Server (1.0;7

00)....<!DOCTYPE

html PUBLIC"-//

W3C//DTD HTML 4.

PlugInHandleNetData: role: 2, status: 1, content-length: 0/-1

##buf_len: 2396, buf_offset: 0, buf_status: 0

PlugInHandleNetData: read response header

HttpParseResponseHeader: no transfer-encoding set

HttpParseResponseHeader: no connection value set

HttpParseResponseHeader: Version: 1000

HttpParseResponseHeader: Keep-Alive: 0

HttpClntHdlResponse: response completely read(len=2181,EOS=0)

IcmFlushBuf: Flushing 2396 Bytes, buf_status: 6

IcmConnRollInWP: no need to roll in WP status: ROLLED IN

HttpClntHdlResponse: close connection

IcmHandleNetRead(id=1/9779): read_len: 2396, HandleNetData returned: 702

IcmConnRollInWP: no need to roll in WP status: ROLLED IN

Fri Nov 02 06:41:35 2007

*** ERROR => IcmPlSetParam: Setting trace level declined

*** ERROR => IcmPlSetParam: Setting trace level declined

Fri Nov 02 06:41:40 2007

*** ERROR => IcmPlSetParam: Setting trace level declined

*** ERROR => IcmPlSetParam: Setting trace level declined

dev_w2,

H Fri Nov 02 06:39:49 2007

H HTTP> System_Call_Http: P

H HTTP> not running in plugin session

H HTTP> not running in ITS plugin session

*

Service connection open. Connection info: SYSID: SM1, SYSNR:00, Logon User: SAPDK, Initial pw: init12

Please, can you advise on this issue.

Best regards

Hanne Münther

Former Member
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