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disp+work stopped after emergency shutdown

Former Member
0 Kudos

Hi All,

I had a emergency shutdown of the server and noticed that the disp+work did not start. I have checked the Syslog within MMC and noticed that the workprocess got killed...

I could login to oracle with conn / as sysdba and cannot see any problem with oracle.

I have copied the following files. Could anybody tell me what has gone wrong after a emergency shutdown without proper sap shutdown in place.

I have done a system copy from BOS to WS1. system name: CABSPROD to WEBSERVER

-


trc file: "dev_disp", trc level: 1, release: "620"

-


Thu Nov 01 12:41:12 2007

kernel runs with dp version 3(ext=1) (@(#) DPLIB-INT-VERSION-3)

length of sys_adm_ext is 304 bytes

systemid 560 (PC with Windows NT)

relno 6200

patchlevel 0

patchno 674

intno 20020600

pid 132

***LOG Q00=> DpSapEnvInit, DPStart (00 132) [dpxxdisp.c 978]

shared lib "dw_xml.dll" version 674 successfully loaded

shared lib "dw_xtc.dll" version 674 successfully loaded

shared lib "dw_stl.dll" version 674 successfully loaded

Thu Nov 01 12:41:24 2007

      • WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0001.qqq.nxst) took 12 seconds

Thu Nov 01 12:41:40 2007

      • WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 16 seconds

***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3212]

MtxInit: -2 0 0

DpShMCreate: sizeof(wp_adm) 12784 (752)

DpShMCreate: sizeof(tm_adm) 1690816 (8412)

DpShMCreate: sizeof(wp_ca_adm) 18000 (60)

DpShMCreate: sizeof(appc_ca_adm) 6000 (60)

DpShMCreate: sizeof(comm_adm) 192000 (384)

DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)

DpShMCreate: SHM_DP_ADM_KEY (addr: 04430040, size: 1977824)

DpShMCreate: allocated sys_adm at 04430040

DpShMCreate: allocated wp_adm at 04430560

DpShMCreate: allocated tm_adm_list at 04433750

DpShMCreate: allocated tm_adm at 04433778

DpShMCreate: allocated wp_ca_adm at 045D0438

DpShMCreate: allocated appc_ca_adm at 045D4A88

DpShMCreate: allocated comm_adm_list at 045D61F8

DpShMCreate: allocated comm_adm at 045D6210

DpShMCreate: allocated ca_info at 04605010

DpShMCreate: allocated wall_adm at 04605018

MBUF state OFF

Thu Nov 01 12:41:41 2007

EmInit: MmSetImplementation( 2 ).

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 1024 kByte.

Using implementation std

<EsNT> Memory Reset enabled as NT default

<EsNT> EsIUnamFileMapInit: Initialize the memory 2458 MB

<ES> 2457 blocks reserved for free list.

ES initialized.

Thu Nov 01 12:41:42 2007

***LOG Q0K=> DpMsAttach, mscon ( CABSPROD) [dpxxdisp.c 9115]

CCMS: Initalizing shared memory of size 20000000 for monitoring segment.

CCMS: start to initalize 3.X shared alert area (first segment).

      • ERROR => platform patchno is 1773 [dpxxdisp.c 13280]

      • ERROR => but my patchno is 674 [dpxxdisp.c 13281]

      • DP_FATAL_ERROR => Release inconsistent with running system

      • DISPATCHER EMERGENCY SHUTDOWN ***

DpModState: change server state from STARTING to SHUTDOWN

Thu Nov 01 12:42:17 2007

***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 9341]

***LOG Q05=> DpHalt, DPStop ( 132) [dpxxdisp.c 7883]

-


dev_w0

-


-


trc file: "dev_w0", trc level: 1, release: "620"

-


*

  • ACTIVE TRACE LEVEL 1

  • ACTIVE TRACE COMPONENTS all, M

*

B

B Thu Nov 01 13:10:14 2007

B create_con (con_name=R/3)

B Loading DB library 'D:\usr\sap\WS1\SYS\exe\run\dboraslib.dll' ...

B Library 'D:\usr\sap\WS1\SYS\exe\run\dboraslib.dll' loaded

B Version of 'D:\usr\sap\WS1\SYS\exe\run\dboraslib.dll' is "620.02", patchlevel (0.549)

B New connection 0 created

M systemid 560 (PC with Windows NT)

M relno 6200

M patchlevel 0

M patchno 674

M intno 20020600

M pid 1224

M

M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 1224) [dpxxdisp.c 1028]

I

I Thu Nov 01 13:10:17 2007

I MtxInit: -2 0 0

M DpShMCreate: sizeof(wp_adm) 12784 (752)

M DpShMCreate: sizeof(tm_adm) 1690816 (8412)

M DpShMCreate: sizeof(wp_ca_adm) 18000 (60)

M DpShMCreate: sizeof(appc_ca_adm) 6000 (60)

M DpShMCreate: sizeof(comm_adm) 192000 (384)

M DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)

M DpShMCreate: SHM_DP_ADM_KEY (addr: 04C30040, size: 1977824)

M DpShMCreate: allocated sys_adm at 04C30040

M DpShMCreate: allocated wp_adm at 04C30560

M DpShMCreate: allocated tm_adm_list at 04C33750

M DpShMCreate: allocated tm_adm at 04C33778

M DpShMCreate: allocated wp_ca_adm at 04DD0438

M DpShMCreate: allocated appc_ca_adm at 04DD4A88

M DpShMCreate: allocated comm_adm_list at 04DD61F8

M DpShMCreate: allocated comm_adm at 04DD6210

M DpShMCreate: allocated ca_info at 04E05010

M DpShMCreate: allocated wall_adm at 04E05018

X EmInit: MmSetImplementation( 2 ).

X <ES> client 0 initializing ....

X Using implementation std

M <EsNT> Memory Reset enabled as NT default

X ES initialized.

M

M Thu Nov 01 13:10:18 2007

M calling db_connect ...

C Got ORACLE_HOME=D:\oracle\ora92 from environment

C Client NLS settings: AMERICAN_AMERICA.WE8DEC

C Logon as OPS$-user to get SAPBOS's password

C Connecting as /@WS1 on connection 0 ...

C Attaching to DB Server WS1 (con_hdl=0,svchp=063842FC,svrhp=06384ED4)

C Starting user session (con_hdl=0,svchp=063842FC,srvhp=06384ED4,usrhp=0638D6AC)

C

C Thu Nov 01 13:10:19 2007

C Now I'm connected to ORACLE

C *** ERROR => ORA-1403 when accessing table SAPUSER

[dbsloci.c 9946]

C Disconnecting from connection 0 ...

C Closing user session (con_hdl=0,svchp=063842FC,usrhp=0638D6AC)

C Now I'm disconnected from ORACLE

C Try to connect with default password

C Connecting as SAPBOS/<pwd>@WS1 on connection 0 ...

C Starting user session (con_hdl=0,svchp=063842FC,srvhp=06384ED4,usrhp=0638D6AC)

C Now I'm connected to ORACLE

C Database NLS settings: AMERICAN_AMERICA.WE8DEC

C Database instance ws1 is running on WEBSERVER with ORACLE version 9.2.0.2.1 since 20071101

B Connection 0 opened

B Wp Hdl ConName ConId ConState TX PRM RCT Date Time DBHost

B 000 000 R/3 000000000 ACTIVE NO YES NO 20071101 131018 WEBSERVER

M db_connect o.k.

I

I Thu Nov 01 13:10:20 2007

I MtxInit: 0 0 0

X EmInit: MmSetImplementation( 2 ).

X <ES> client 0 initializing ....

X Using implementation std

X ES initialized.

B db_con_shm_ini: WP_ID = 0, WP_CNT = 17

B dbtbxbuf: Buffer TABL (addr: 136E00C8, size: 30000000, end: 1537C448)

B dbtbxbuf: Buffer TABLP (addr: 153800C8, size: 10240000, end: 15D440C8)

B dbexpbuf: Buffer EIBUF (addr: 15D500D0, size: 4194304, end: 161500D0)

B dbexpbuf: Buffer ESM (addr: 161600D0, size: 4194304, end: 165600D0)

B dbexpbuf: Buffer CUA (addr: 165700D0, size: 3072000, end: 1685E0D0)

B dbexpbuf: Buffer OTR (addr: 168600D0, size: 4194304, end: 16C600D0)

M rdisp/reinitialize_code_page -> 0

B

B Thu Nov 01 13:10:21 2007

B dbtran INFO (init_connection '<DEFAULT>' [ORACLE:620.02]):

B max_blocking_factor = 15, max_in_blocking_factor =1000,

B min_blocking_factor = 10, min_in_blocking_factor = 10,

B prefer_union_all = 0, prefer_union_for_select_all = 0,

B prefer_fix_blocking = 0, prefer_in_itab_opt = 1,

B convert AVG = 0, alias table FUPD = 0,

B escape_as_literal = 1, opt GE LE to BETWEEN = 0,

B select * =0x0f, character encoding =SBCS / <none>:-,

B use_hints = abap->1, dbif->0x1, upto->2147483647, rule_in->0,

B rule_fae->0, concat_fae->0, concat_fae_or->0

S *** init spool environment

S initialize debug system

T Stack direction is downwards.

T debug control: prepare exclude for printer trace

T new memory block 06529130

S spool kernel/ddic check: Ok

S using table TSP02FX for frontend printing

S 1 spool work process(es) found

S frontend print via spool service enabled

S printer list size is 150

S printer type list size is 50

S queue size (profile) = 300

S hostspool list size = 3000

S option list size is 30

S intervals: query=50, rescan=1800, global=300 info=120

S processing queue enabled

S creating spool memory service RSPO-RCLOCKS at 0FF20098

S doing lock recovery

S setting server cache root

S using server cache size 100 (prof=100)

S creating spool memory service RSPO-SERVERCACHE at 0FF20488

S using messages for server info

S size of spec char cache entry: 164980 bytes (timeout 100 sec)

S size of open spool request entry: 1144 bytes

S immediate print option for implicitely closed spool requests is disabled

A

A -PXA--


A PXA INITIALIZATION

A PXA allocated (address 48880040, size 150000K)

A System name

A ORACLE...........................WS1........20071022121026.....................................

A is used for RFC security.

A Sharedbuffer token: 5341...33 (len: 111)====== 15a6256c36175370e38cb943...

A abap/pxa = shared gen_remote

A PXA INITIALIZATION FINISHED

A -PXA--


A

A RFC Destination> destination Webserver_WS1_00 host Webserver system WS1 systnr 0 (Webserver_WS1_00)

A RFC Options> H=Webserver,S=00

A RFC FRFC> fallback ist not active.

A RFC rfc/signon_error_log = -1

A RFC rfc/dump_connection_info = 0

A RFC rfc/dump_client_info = 0

A RFC rfc/cp_convert/ignore_error = 1

A RFC rfc/cp_convert/conversion_char = 23

A RFC rfc/wan_compress/threshold = 251

A RFC rfc/recorder_pcs not set, use defaule value: 1

A RFC rfc/no_uuid_check not set, use default value: 0

A RFC Method> initialize RemObjDriver for ABAP Objects

A Hotpackage version: 8

M M ThVBStartUp: restart pending update requests

M ThVBAutoStart: update-auto-delete

M in_ThErrHandle: 1

M ThIErrHandle: I'm during shutdown

M Entering ThSetStatError

M ThIErrHandle: normal shutdown

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 1224) [dpnttool.c 346]

M SemCleanup: Reset blocking on semaphore (Key:50/Slot:49)

-


SAPSTART.TRC

-


WEBSERVER\ws1adm is starting R/3 System at 2007/11/01 11:56:38

SAP-R/3-Startup Program

Starting at 2007/11/01 11:56:39

Startup Profile: "D:\usr\sap\WS1\SYS\profile\START_DVEBMGS00_Webserver"

Starting Programs

(3536) Execute: D:\usr\sap\WS1\SYS\exe\run\strdbs.cmd WS1

(3732) CreateProcess: D:\usr\sap\WS1\SYS\exe\run\msg_server.exe pf=D:\usr\sap\WS1\SYS\profile\WS1_DVEBMGS00_Webserver

(3752) CreateProcess: D:\usr\sap\WS1\SYS\exe\run\disp+work.exe pf=D:\usr\sap\WS1\SYS\profile\WS1_DVEBMGS00_Webserver

WEBSERVER\ws1adm is stopping R/3 System at 2007/11/01 12:05:33

(1152) Parent Shutdown at 2007/11/01 12:05:33

(1152) kill(3752) failed.

(1152) Parent Shutdown at 2007/11/01 12:07:13

(1152) kill(3752) failed.

(1152) kill(3732) failed.

WEBSERVER\ws1adm is starting R/3 System at 2007/11/01 12:41:08

SAP-R/3-Startup Program

Starting at 2007/11/01 12:41:08

Startup Profile: "D:\usr\sap\WS1\SYS\profile\START_DVEBMGS00_Webserver"

Starting Programs

(3580) Execute: D:\usr\sap\WS1\SYS\exe\run\strdbs.cmd WS1

(444) CreateProcess: D:\usr\sap\WS1\SYS\exe\run\msg_server.exe pf=D:\usr\sap\WS1\SYS\profile\WS1_DVEBMGS00_Webserver

(132) CreateProcess: D:\usr\sap\WS1\SYS\exe\run\disp+work.exe pf=D:\usr\sap\WS1\SYS\profile\WS1_DVEBMGS00_Webserver

-


trc file: "dev_ms", trc level: 1, release: "620"

-


[Thr 1696] Thu Nov 01 12:41:09 2007

[Thr 1696] MsSSetTrcLog: trc logging not active

[Thr 1696] relno 6200

[Thr 1696] patchlevel 0

[Thr 1696] patchno 665

[Thr 1696] intno 20020600

[Thr 1696] pid 444

[Thr 1696] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 444) [msxxserv.c 1524]

[Thr 1696] MsHttpPortInsert: set HTTP state to LISTEN

[Thr 1696] *** I listen to port sapmsWS1 (3600) ***

[Thr 1696] *** HTTP LISTEN ***

[Thr 1696] *** I listen to HTTP port 8100 ***

[Thr 1696] CUSTOMER KEY: >H0284666948<

-


stderr4

-


IcmBndMain: handle for "localhost:8000" successfully sent to server

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 756

***

      • work process W4 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 752

***

      • work process W1 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

***

      • work process W5 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

***

      • work process W12 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

***

      • work process W16 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 797

***

      • work process W2 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 759

***

      • work process W8 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 1578

***

      • work process W9 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

***

      • work process W11 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

***

      • work process W0 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 757

***

      • work process W7 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 756

***

      • work process W15 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 2875

adjust_clock: delta 758

***

      • work process W13 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 1002

adjust_clock: delta 755

***

      • work process W3 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

***

      • work process W14 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 2279

adjust_clock: delta 782

***

      • work process W10 died => ThISend: shutdown

maximum pfclock time: 4294sec (1)

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 766

adjust_clock: delta 630

***

      • work process W6 died => ThISend: shutdown

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

adjust_clock: delta 602

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

      • ICM up and operational (pid: 3696) ***

Shutdown ICM server ....maximum pfclock time: 4294sec (1)

      • ICM shutdown completed (pid: 3696) ***

sapparam: "SAPSYSTEMNAME": "BOS" <--> "WS1"

***

      • DISPATCHER EMERGENCY SHUTDOWN => Release inconsistent with running system

maximum pfclock time: 4294sec (1)

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

ok

Former Member
0 Kudos

OK, what????

I`m in the same problem!!

But I don´t understand your solution, you have copied the DEFAULT.PFL from where to where????

Prashant Dhas, how did you know the solution? why DEFAULT.PFL ?? and not the others?

Message was edited by:

joaquín porté

Message was edited by:

Guest

Former Member
0 Kudos

Hi Joaquin,

Sorry for the delay.

I have checked in the \work folder some of the files like ws_0 and ws_disp for the cause and got that the sap has not got the Default file to startup and when I check in transaction RZ10 with Default> Copy> Profile-->.. someway the same steps and found that the defualt profile checks for the default.pfl file from the profile folder and mine was only Default. So I copied the same and changed to Default.PFL and restarted SAP and it went through.

Prashant

andreas_herzog
Active Contributor
0 Kudos

=> wrong patchset used?

<i>*** ERROR => platform patchno is 1773 [dpxxdisp.c 13280]

      • ERROR => but my patchno is 674 [dpxxdisp.c 13281]

      • DP_FATAL_ERROR => Release inconsistent with running system

      • DISPATCHER EMERGENCY SHUTDOWN ***

DpModState: change server state from STARTING to SHUTDOWN</i>

download the appropriate kernel level from sapnet and apply it...

GreetZ, AH

Former Member
0 Kudos

Hi Andreas,

Thanks for your reply.

Prior to the error SAP was running fine. Only after my Restart and after restarting stopping the MSDTC services and restarting it, the problem arose.

The Error tells that of patch thing, but from where it is picking up the patch details.Why this error did not came before when SAP was up?

Regards

Prashant

Former Member
0 Kudos

Hi Andreas,

The problem got resolved after copying the DEFAULT.PFL file in profile folder. Just imagine a file can give any sort of error.

I have raised another issue for SGEN and profile. If you could check those thread and try to give some solution, then it will be better.

Regards

Prashant