Service orders

[Former Member]

HI Friends,

When user modifies Credit Limits or Blocks in FD32, sometimes the Service Order number in the sales order is changed. For example, reference Sales Order 5000021478, lines 11 and 12. The service order number changed from 4015567 to 4005810.

So, i am unable to find out the correct service order number. Why this is happening when the user changes values on FD32.

What could be the probelem?

Thanks in advance.

Regards,

Govind.

[Former Member]

hi Govind,

The same service order number willnot be changed. But there is a possibility of new service order created from the same sales order, when the 1020 line item is deleted and moved back from REPAIR screen.

[Former Member]

Never heard of this behaviour b4. Pls check notes.