Proof of delivery

[Former Member]

After do PGI for 10 quantity (total amount 1000), customer returned 3 QTY and (total value 300).

Client raised a sales return order type for 3 QTY and (total value 300).

, based on the Standard Order.

after raised Sales return, the sales value in FD33 does not reduce to 700, instead it still 1000

(this is work around for POD)..

my question is it possible to reduce the Sales value 300 after raising order type? or must use POD option for this scenario?

[Former Member]

Rob...you are not clear with your issue...first of all, you are saying that you are creating return order...meaning after PGI you have done the billing also & accounting document has also generated..then during the reutrn order till invoice it will automatically update the FD33 value..or check the accounting document , if it has been cleared or the posting period has been closed....secondly if it is till PGI..then you have to cancel the PGI..with the 3 quantity & update the order with less 3 quantities.

now..even with POD your issue is not going to resolve because these updations are very different..say if 7 quantites are given "recieved" status in POD by customer..& rest 3 are returned..so you have to reverse the delivery & update the order with less 3 quantity..i think that will make the process more complex..as you will have to track such deliveries.

Reward points if it helps,

Regards,

N

[Former Member]

Sorry..posted some other thread's answer

Regards,

N

Message was edited by:

Nitesh Nagpal