System is not blocking Customer at creating Sales order - Urgent

[Former Member]

Hello all,

Our user has created a sales order for 1,040,000.00 PKR for advance payment- cheque payment term. There is not payment against customer in fbl5n but system is not blocking sales order.Customer credit limit is zero. Any idea that why this is happening??

[Former Member · Accepted solution]

hi,

Go to OVA8 and check with the Document Value check by giving a max doc value, reaction, Block.

JK

[Former Member · Accepted solution]

Jack I have not maintained any entry in OVA8 for that plant. is this the reason that system is not blocking order??? Please respond early as this issue is urgent cuz of closing.

Thanks a lot.

Aisha Ishrat

ICI Pakistan Ltd.

[Former Member · Accepted solution]

In OVA8 for all combination of Credit control Area - Risk Categories - Credit group automatic credit control settings are maitained.

Have you done it ?

[Former Member]

Hello,

Check your credit check in SD --> Credit management.

Check for the risk category and credit controlarea in FD32 for the customer. check whther you have maintained any centralised credit limit for the customer in credit control area.

Prase

[Former Member]

Check credit active in item category to be maintained.

[Former Member]

Hi,

You need to assign a risk category to your customer in FD32, pls do and see the result.

Regards

Noopur

[Former Member]

hi,

we had a similar req we handled it using delivery level blocks and restricted the authorisation to remove the block to certain users. incase you are not doin this follow this path. imglog executionshippingdeliveries-define reasons. assign this block to the order. also you will ahve to put teh block in cust master too.

saurabh

[Former Member]

You have not created customer credit master (FD32). When the master record in not created then it is not treated as zero and any amount of sales order can be created for such party.

[Former Member]

I had already maintained it

[Former Member]

Give a credit limit of say 10 (not 0) . Then change sales order see if it works.