Solution Manager

[Former Member]

what is solution manager, what is the use of it

[Former Member]

Hi Rohit,

SOLUTION MANGER:

The SAP Solution Manager runs in a separate central system, to which all other SAP systems are connected. Systems that are administered using the SAP Solution Manager are referred to as "satellite Systems".

SAP Solution Manager is a centralized solution management platform that provides the tools, the integrated content, and the gateway to SAP that you need to implement, support, operate, and monitor your SAP solutions. It helps to minimize risks and to reduce total cost of ownership (TCO). SAP Solution Manager runs in your solution landscape and facilitates the technical support of your distributed systems.

SAP Solution Manager is a lifecycle management platform used to implement, run and optimize SAP applications. It is used to manage the technical implementation. SAP Solution Manager provides tools and functions for the following areas:

- Business Process management

- Management of mySAP technology

- Software Change management

- Support desk management

Technically, SAP Solution manager operates as separate mySAP application system based on SAP Web Application Server; however, use of it is included in maintenance fees, so you won't incur any additional licence costs.

1. it is used for generating keys and downloading support packages

2. it is used to document user requirments and preparing senarios what needs to to be adopted using solution manager, where the blue print is the part of solution manager

3. it is used for reporting, solution desk,to manage the change requests and use to monitor entire landcape Central message processing in the SAP Solution Manager:

- Display customer data, problem description, priority, attached documents, Service Level Agreements (SLA)

- Assign processor

- Send messages to the creator and other processors

- Forward message to other processors or support units

- Create documents and URLs

- Attach documents

- Status assignment and monitoring

- Create a worklist with selection conditions

BENEFITS OF USING SOLUTION MANAGER?

With SAP Solution Manager, companies benefit from the following:

•More reliable IT solutions – With SAP Solution Manager, companies can minimize risk both up front and during solution operation.

•Reduced cost of implementation and of continuous improvement – Tools and content provided by SAP Solution Manager make implementation and change-management projects more efficient.

•Faster ROI – SAP Solution Manager accelerates implementation and continuous improvement.

•Reduced cost of operation – SAP Solution Manager provides a central point of control for multicomponent environments. Tools, content, and the gateway to SAP make IT solutions operate more efficiently.

•More leverage from IT investments – SAP Solution Manager is open and integrates into IT landscapes that include both SAP and non-SAP applications. Companies can use it to reduce their TCO without making major changes to their IT environments.

Where we can get SM Material:

GO THR BELOW LINKS:

http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx

http://www.sap.info/public/INT/int/glossary/int/glossaryletter/Word-260023dc0098b47f73_glossary/S

http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf

http://service.sap.com/solutionmanager

http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm

Reward points pls.

Regards,

Govind.

[Former Member]

thank you rohit you are given good information

and i need steps for configure all components to Solutionmanager

if you know pls send me procedure...

Regards

Chandu.

[Lakshmipathi]

Hi Rohith

The SAP Solution Manager is a platform which provides integrated support of the life-cycle of a business solution, from the Business Blueprint via configuration to production operation. The SAP Solution Manager provides central access to tools, methods and preconfigured contents, which you can use during the evaluation and implementation, as well as in operation processing of your systems.

The SAP Solution Manager also provides an authoring function, with which you can create your own project templates, which you reuse in an implementation. The SAP Solution Manager is thus also a tool for SAP partners and companies performing a global rollout.

You can manage and monitor systems and business processes in your solution landscape in operational processing. You can set-up and run your own solution support with the SAP Solution Manager.

Implementation notes

The SAP Solution Manager ist an Add-On for the Web Application Server 6.20.

Features

Supporting evaluation and implementation

The SAP Solution Manager supports you in all phases of the evaluation and implementation. You can perform the following activities in an evaluation and implementation project with the Solution Manager:

· Project Preparation: Define Project, Define System Landscape

· Create Business Blueprint: Evaluate business processes, describe business scenarios and business processes in the Business Blueprint

· Realization: Configure, compare and distribute customizing, setup test system, organize tests

The Solution Manager also supports cross-project functions:

· Project analyses

· Call a Roadmap which leads you through a project step-by-step

Various user roles are delivered with the SAP Solution Manager.This allows a project team member to logon for the implementation project in the role assigned to him, and its authorizations, and only perform his own project tasks.

Tools for implementing mySAP and creating templates

The SAP Solution Manager gives you central access to the tools which you need to implement your business solution. These include:

· the Roadmap, which leads you through all phases of the implementation

· the Project Administration, with which you can manage planning schedules, human resources and other project data

· a working environment for creating the Business Blueprint, in which you can select the business processes you need and specify the project scope

· Business Configuration Sets (BC Sets), with which preconfiguration can be imported into systems and documented

· the implementation guide (IMG), with which you can customize the selected business processes

· the Customizing Scout, with which you can compare customizing in selected mySAP.com components with customizing in SAP R/3

· the Customizing Scout, with which you can synchronize customizing in mySAP.com components with customizing in SAP R/3

· the Test Workbench, with which you can organize tests at the end of a project phase

· the project analysis

An authoring environment, with which customers and partners can create their own templates, is delivered with the Solution Manager. Partners can use this authoring environment to:

· add your own expertise to the preconfiguration and documentation which SAP delivers

· create materials for evaluation and implementation which are specifically tailored for your customers

Customers can use this authoring environment to:

· save preconfiguration and documentation centrally

· create a template which can, for example, be passed on to subsidiaries in a global rollout.

Functions in operational processing

The SAP Solution Manager provides services and checks for operational processing:

· Services: use remote SAP services and monitor their status

· Solutions: set-up solutions and business processes, create and monitor issues, get an overview of the complete solution, manage service levels

· system monitoring and administration

· business process monitoring

· software changes: Best Practice documents and software change management services

· integrated message processing for your internal support organization and extended remote support by SAP

Thanks

G. Lakshmipathi