Activation failed: CBS Server Error

[Former Member]

Hi,

We have done the activation and transportation many times before. But now we hit this error when trying to activate:

<i>Activation failed: CBS Server Error: CBS failed to communicate with some other server( internal code: COMMUNICATION_ERROR).</i>

At the WebGui -> CBS -> Activities, if we want to view or search any activities, we will see the error like this:

<i>Communication Exception Occured. Contact System Administrator.</i>

Any help would be much appreciated. Thanks.

- julius

[Former Member · Accepted solution]

Hi,

Please check if you CBS server is up and running fine. The error says it is communication server.

Since the error indicates CBS <b>failed to communicate with some other server</b>

check if your DTR is also up and running.

Akshatha

[Former Member · Accepted solution]

Hi Akshatha,

CBS server is up and running, but if i search or view any activities, i got the error, as mentioned in my first thread.

DTR is up and running fine.

- julius

[Former Member · Accepted solution]

Looks like the CBS WebUI is running, but the CBS engine is not. Please recheck.

[Former Member · Accepted solution]

Hi Pascal,

We've restarted the server, but the problem still persisted. Could you tell us in more detail how to check if the CBS engine is up and running?

Thanks.

- julius

[Former Member · Accepted solution]

If the restart did not help, you'd best first have a look at the server's log files, like the defaultTrace for example. Maybe you can find some more info there.

[Former Member · Accepted solution]

I checked the default trace. I found the error was due to authorization problem, as the superadmin user of JDI was locked.

Commmunication error occured when view activities. Current user : XXXX .Searched User name:* .Message:Unable to connect to repository "http://host:50000/dtr/". Unable to connect to repository "http://host:50000/dtr/". This Component Build Server is not authorized to use this repository [repID: 69][repID: 69] [reason: Unable to connect to repository "http://host:50000/dtr/". This Component Build Server is not authorized to use this repository [repID: 69]] 

Problem solved.

- julius

[Former Member · Accepted solution]

Hi Julius,

This link should help you to check if the server is running and to check the CBS logs.

<a href="http://help.sap.com/saphelp_nw04/helpdata/en/40/372c7fd5ea984c894cb2bfe7472058/frameset.htm">http://help.sap.com/saphelp_nw04/helpdata/en/40/372c7fd5ea984c894cb2bfe7472058/frameset.htm</a>

You may go through <i>Checking access to the Component Build Server</i> and <i>CBS Logging</i> under the topic <i>Configuring the component build server</i>

Akshatha