xp_logininfo Installation problem

[Former Member]

Hello gurus,

I'm facing the same problem as described in this link:

the error I get is similiar:

<i>The below message comes from executing the command master..xp_logininfo '<domain>\<user> ' Msg 15404, Level 16, State 11, Procedure xp_logininfo, Line 62 Could not obtain information about Windows NT group/user '<domain>\<user> ', error code 0x534. The statement has been terminated</i>

but I just don't get how to solve it.

-I've tried to use the profiler but didn't find any information that will help me to solve.

-One of the guys wrote to add "logon rights" to the user ... what does it mean ?

Please advice,

Dimitry Haritonov

[Former Member · Accepted solution]

Hi Dimitry,

have a look at Note 986456 - SAP installation stops with xp_logininfo execution.

Does that solve your problem?

Regards,

Sven

[Former Member · Accepted solution]

Hi sven,

Thank you very much for the quick and direct answer.

The problem was that the user that runs the SQL SERVER service didn't have authorization to retrieve information from active directory.

I've changed the service user, run the sapinst again, and after it succeeded I've returned the previous user.

Best regards,

Dimitry Haritonov