Error in upgrade slm4.0

[Former Member]

Hi all,

We encountered an error during upgrade solution manager 4.0.

Our OS is Windows 2003 server and Database is DB2.

We have upgraded the central instance successfully and then installing java Components, but the installation end with the following error.

We have refered to some documents about CJS-00030, but we can find anything do really help for our case.

Please help me!

<b>ERROR 2007-10-30 09:02:02.687

CJS-00030 Assertion failed: in

function (role) {

NWUsers.trace("NWUsers.getAccountData(", role, ")");

this._initAccountData();

ASSERT(arguments.callee, this.haveAccountData(role), "role " + role + " is not created yet.");

var ad = this._readAccountDataFromKeydb(role);

ad = this._readAccountData(ad);

var masterpwd = this.getMasterPassword();

if (ad.password == "" && this._useMasterPasswordForAccountData(ad) && ad.type == "USER" && masterpwd !== undefined && role != NWUsers.roles.J2EEGuest && !ad.locked) {

ad.password = masterpwd;

}

NWUsers.trace("NWUsers.getAccountData(): ", dump_properties(ad));

return ad;

}

role DB6_DB2SID is not created yet.

ERROR 2007-10-30 09:02:02.687

MUT-03025 Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.

ERROR 2007-10-30 09:02:02.703

FCO-00011 The step dialogPreconditions with step key |NW_Addin_DB|ind|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|7|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_DB6|ind|ind|ind|ind|5|0|dialogPreconditions was executed with status ERROR .

INFO 2007-10-30 09:08:42.609

An error occured and the user decide to stop.\n Current step "|NW_Addin_DB|ind|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|7|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_DB6|ind|ind|ind|ind|5|0|dialogPreconditions".</b>

Regards,

Terry

[Former Member · Accepted solution]

Well, i'm having the same issue, with NW2004s, maxdb on solaris 10.

Seems some stuff are really messedup in control.xml.

Been searching for over 24h for a solution for this issue.

[Former Member]

Also having the same problem when attempting to install the Java Add-In on NW70. Can you share the required edit to control.xml?

[Former Member]

HI,

Thank you for your help! We have got it. Just modify control.xml.

Yes, we are upgrading our slm from 3.2 to 4.0.

Regards,

Terry

[Former Member]

Hey Terry,

Can you please share what exactly needs to be modified in the control.xml file ?

Thanks!

Yoad.

[Former Member]

Hello.

We are having exactly the same problem when trying to reinstall the Java add in instance. Does anybody know the exact change to made on control.xml?

regards.

Ricardo Matute

[markus_doehr2]

Are you upgrading TO SolMan 4.0 (from e. g. 3.2) or are you applying supportpackages?

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Markus