on 10-30-2007 1:55 AM
What is the transaction code for returning down payments to customers. Do we do a credit memo.
What do we mean by clear customer down payment. Is it applying the down payment towards an invoice or does it mean refidn customer down payment. I need to know how is refunding of customer down payment handled in SAP.
Thx
Lakshmi
Hi,
You are right clearing down payment means adjusting it to some invoice or debit memo...
down payment refund...2 alternatives..
1. You have already received the cash/credited to your Bank account
Refer to below procedure and if you system like incoming clearing acount and main account then the concerned document has also to be reversed...
2. Only you have got the check/the cover note from the customer
If you use FB08 ( reverse the document) then agiain you have to use f -32 to actually nullify the debit and credit open items in customer account( because there will be two open items).
If you use F-05, F-30 type of transaction in the first screen line item you put 50 and put bank account and then go to process open item and put the spl GL indicator ad clear the customer special GL item...
Hope it is clear
If useful assign points...
cheers
PK
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