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Anonymous User Help

Former Member
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I have configured an anonymous user and created a new framework page to display the content. When the page first loads, the correct framework page, theme, and content appear. However, if I click on one of the content tabs (even if it is the first one, which is currently showing correctly), I get the error "No portal desktop is defined for this user.If this problem persists, contact your system administrator."

I have checked all permissions on everything to ensure that they are set correctly. Is there some type of session management that needs to be configured for anonymous users? It seems to load great the first time, and then after that is when the error occurs. Logged in users do not have this error.

Thanks for any help offered.

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Answers (2)

Answers (2)

Former Member
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Hi,

. Changing the Main Rules

o Go to Portal content --> Portal Administrators -->Super administrators -->Main rules.

o Right click and select edit object.

o Click "Add IF Expression". Another IF statement is added. Already existing IF statement is necessarry.

o Here you select If user = some user

o Click the "Then" Statement. Now go to the Portal desktop you created and right click the portal desktop and select "Add portal desktop to expression".

o Now save the rule collection.

You are done for the user. Now close the browser and loggin with the specific user.

Also, check these links for further assistance.

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/8d9d9c90-0201-0010-e9a4-ed82031e...

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e549a890-0201-0010-3f8b-d3b85245...

regards,

Sandeep

Message was edited by:

Sandeep Tudumu

Former Member
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Thanks for the reply. However, I am aware of how to edit the rules. We have done this many times before with no problems.

That was not the issue. It turns out the problem was simply related to the folder created under the role. For some reason when I use a folder first it gets the error, but when I put the page itself under the role it works fine.

Former Member
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Also, I have noticed that my anonymous user seems to be only selecting the first entry in the list of the anonymous users.

So, for example, if I have http://<server>:<port>/irj/portal/anonymous?guest_user=anon1, it shows the same info as http://<server>:<port>/irj/portal/anonymous?guest_user=anon2 (anon1 is the first entry in the list in config tool).

I have everything working correctly on our develop server, this is our test server that is causing problems. I have compared everything on them both and it appears to be the same, unless I am missing a configuration somewhere I haven't looked yet.

Message was edited by:

Sarah Blarek