Not receiving the email alerts automatically on prod
I have little problem when getting the email alerts in production system.
We had an Alert configuration in place in all the systems.
Recently for user email-id have been changed and update the new email-id in all the systems in SU01 transaction.
In Quality we are getting the alerts for this user , but not getting in dev & production
I see the difference only in roles& profiles for this user in quality compared to dev & prod.
Could anyone please help me what needs to be corrected to receive the email alerts for this user?.