Can somebody throw some light on XCM?
Why do we have to use XCM? Is it mandatory for the web shop to be up and running? Can you direct me to any XCM documentation?
Paul Kondaveeti replied
XCM is a mandatory component for CRM ISA webshop. All the required connections like IPC, backend CRM, TREX, webserver etc need to be maintained in ISA via XCM.
Here is the URL to the XCM : http://hostname:portnumber/b2b/admin/xcm/init.do
In XCM you need to create individual components for the above listed systems and finally assign these components to the customer scenario. So the webshop can be accessed via this customer scenario.
As Rekha suggested, refer to the best preactice document C14-Internet sales for more understanding on the XCM
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