Service order is creating automatically

[Former Member]

Dear All,

After a creating the repair order and return delivery when the service order is creating automatically with the repair order it giving me an error that "Order type CS03 is not suitable for repair processing" and when i see the help it says me "You have selected an order type that is not suitable for return material authorization.

An order type is only suitable for return material authorization if the following three conditions are met:

the order is a service order

the order is not revenue-producing

the order has a refurbishment indicator"

and the setting is appropriate but still its not working....Please help me on this.....

Thanks & Regards,

Mohsin

[Former Member]

Customization --> Plant Maintenance and Customer Service --> Maintenance and Service Processing --> Maintenance and Service Orders --> Functions and Settings for Order Types --> Indicate Order Types for Refurbishment Processing

Pls confirm if the checkbox "Refurbishment order" is checked.

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