Receiver Mail adapter - mail package - mail not received

[Former Member]

Hi guys!

I'm using receiver mail adapter and when I want to use Mail Package (subject is assign dinamically based on mapping) I do not receive the e-mail. When I switch to not using Mail Package, the mail is sent correctly..

In RWB everything seems to be ok, it says mail sent successfully... just not to my outlook

Any ideas, what could be wrong?

Thanx a lot!

Olian

[Former Member]

hi Olian,

Can you check receiver communication channel audit logs in communication monitoring.

regards

Ramesh P

[Former Member]

Hi Ramesh, I checked it and as I say - everything ok, mail sent successfully

O.

[Former Member]

have you completely check the audit logs...

also check audit logs in

http://<hostname>:<portnumber>/MessagingSystem/monitor/monitor.jsp

It might also be possible that the mail will residing in Junk folder of your mail inbox

regards

Ramesh P

[Former Member]

Ramesh, I did. Everything is successful..

I checked also Junk folder - it's empty..

Any other suggestion?

Olian

[stefan_grube]

You have to make sure that the receiver of the email is a valid user of the mail system, otherwise the mail server rejects the sending of the mail. This would not be reported back to the mail adapter, so you cannot see an error message.

Regards

Stefan

[Former Member]

Hi Stefan,

thank you 4 reply.. I checked it. To be sure - I copied the content of the To tag and put it into my Outlook and sent an e-mail... It has arrived

I can't understand this..

Which fields are neccessary to fill? Is from, to and content enough? I think it should be...

Thank you!

Olian

[stefan_grube]

Obligatory fields are:

Subject - From - To - Content_Type - Content.

The order of the fields is relevant.

Regards

Stefan

[stefan_grube]

Is the mail address in the "from" tag also valid?