(104) RFC_ERROR_SYSTEM_FAILURE: Invalid request.

[Former Member]

Hi all,

I had an issue when I have installed SAP Solution Manager in phase 34/46: "create Java user" (Creating SAPJSF user).

- Hardware configuration:

+ 64 bit( in EM64T XEON)

+ 4G RAM

+ 20G SWAP

+ 150GB HDD

- Softs:

+ OS: FC7

+ DB : MaxDB 7.6

+ JDK :IBM SDK 1.4.2

+ Solution Manager 4.0 SR2

//sapinst.log

...

INFO 2007-10-26 01:18:57

Removing file /opt/install_SolMan/UserCheck.jlaunch.

INFO 2007-10-26 01:18:57

Creating file /opt/install_SolMan/UserCheck.jlaunch.

INFO 2007-10-26 01:18:57

Creating file /opt/install_SolMan/UserCheck.log.

INFO 2007-10-26 01:18:58

Output of /usr/sap/GCS/DVEBMGS00/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /opt/install_SolMan/install/lib:/opt/install_SolMan/install/sharedlib:/opt/install_SolMan/install -c sysnr=00 -c ashost=solman -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -message_file UserCheck.message is written to the logfile /opt/install_SolMan/UserCheck.log.

WARNING 2007-10-26 01:19:36

Execution of the command "/usr/sap/GCS/DVEBMGS00/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /opt/install_SolMan/install/lib:/opt/install_SolMan/install/sharedlib:/opt/install_SolMan/install -c sysnr=00 -c ashost=solman -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -message_file UserCheck.message" finished with return code 4. Output:

Oct 26, 2007 1:19:00 AM Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"

Oct 26, 2007 1:19:00 AM Info: Connected to backend system GCS client 001 as user DDIC

Oct 26, 2007 1:19:00 AM Info: Called for user SAPJSF

Oct 26, 2007 1:19:00 AM Info: Formal password check successful

Oct 26, 2007 1:19:00 AM Info: Will create user SAPJSF

Oct 26, 2007 1:19:30 AM Info: Created user SAPJSF of type A with reference user <none>

Oct 26, 2007 1:19:30 AM Warning: Error during creation of user SAPJSF. Will remove user again to ensure clean exit state

Oct 26, 2007 1:19:36 AM Error: Exception during execution of the operation

[EXCEPTION]

com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: Invalid request.

at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:455)

at com.sap.mw.jco.MiddlewareJRfc$Client.execute(MiddlewareJRfc.java:1442)

at com.sap.mw.jco.JCO$Client.execute(JCO.java:3962)

at com.sap.mw.jco.JCO$Client.execute(JCO.java:3399)

at com.sap.security.tools.UserCheck.createUser(UserCheck.java:1876)

at com.sap.security.tools.UserCheck.main(UserCheck.java:289)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)

at java.lang.reflect.Method.invoke(Method.java:391)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Oct 26, 2007 1:19:36 AM Info: Leaving with return code 4

INFO 2007-10-26 01:19:36

Removing file /opt/install_SolMan/dev_UserCheck.

INFO 2007-10-26 01:19:36

Removing file /opt/install_SolMan/dev_UserCheck.clone.

ERROR 2007-10-26 01:19:36

CJS-30196 Invalid request.

ERROR 2007-10-26 01:19:36

FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR .

.....

- I have checked in /etc/hosts file:

127.0.0.1 localhost localhost.localdomain

172.16.1.24 my_host_name

- I have checked in GAPGUI with SAP*,DDIC on 000 and 001, user SAPJSF does not exist.

- I have already checked in "work" directory with dev_* files.

- Have SolMan SR3 been fixed this issue?

- I think It have problem in database interface or SAP kernel? any idea?

Please kindly help,

Thanks,

Hung Tran.

[former_member213599]

Hung Tran,

Can you please elaborate on your comment. Do you know exactly what the bug in VMWare is and how did you fix it, by adjusting the time. If you changed the time, what was it and what did you change it too - why did you change it to that?

thank you,

Erik

[Former Member]

Hi Erik,

This issue is the incorrect time and date when every reboot guest OS in VMWARE.

I only use NTP for synchronize time for guest OS( you can manually change to correct current date and time).

Regards,

Hung Tran.

[Former Member]

Hello Erik,

I assume <a href="https://service.sap.com/sap/support/notes/989963">SAP note 989963</a> - "Linux: VMware timing problem" addresses the same problem.

Regards,

Alexander.

[Former Member]

Hi,

Thanks for your quick replies !

//UserCheck.log

Oct 26, 2007 1:19:00 AM Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"

Oct 26, 2007 1:19:00 AM Info: Connected to backend system GCS client 001 as user DDIC

Oct 26, 2007 1:19:00 AM Info: Called for user SAPJSF

Oct 26, 2007 1:19:00 AM Info: Formal password check successful

Oct 26, 2007 1:19:00 AM Info: Will create user SAPJSF

Oct 26, 2007 1:19:30 AM Info: Created user SAPJSF of type A with reference user <none>

Oct 26, 2007 1:19:30 AM Warning: Error during creation of user SAPJSF. Will remove user again to ensure clean exit state

Oct 26, 2007 1:19:36 AM Error: Exception during execution of the operation

[EXCEPTION]

com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: Invalid request.

at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:455)

at com.sap.mw.jco.MiddlewareJRfc$Client.execute(MiddlewareJRfc.java:1442)

at com.sap.mw.jco.JCO$Client.execute(JCO.java:3962)

at com.sap.mw.jco.JCO$Client.execute(JCO.java:3399)

at com.sap.security.tools.UserCheck.createUser(UserCheck.java:1876)

at com.sap.security.tools.UserCheck.main(UserCheck.java:289)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)

at java.lang.reflect.Method.invoke(Method.java:391)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Oct 26, 2007 1:19:36 AM Info: Leaving with return code 4

- I have read all log files but it have no related JDK issues.

- It's only have error : "(104) RFC_ERROR_SYSTEM_FAILURE: Invalid request." in log files(sapinst.log, UserCheck.log...). I think this issue relate to RFC connection from sapinst and database interface MaxDB? Any ideas?

Thanks,

Hung Tran.

[MichaelTe]

Hello Hung Tran,

have you looked in the syslog of the system? SM21?

Is there any error with the corresponding date/time?

Regards, Michael

[Former Member]

Hi Michael,

Sorry for my late to reply ...

I use VMWare server for installation SolMan, so it has a bug in VMware"s date and time.

I adjusted date and time and it run ok.

Regards,

Hung Tran.

[Former Member]

Please check your trace files for the problem described in "<a href="https://service.sap.com/sap/support/notes/1066142">#1066142</a> - Linux: libj9vm22.so: cannot open shared object file", as your problem often comes in conjunction with it.

Regards,

Alexander.

[markus_doehr2]

What do you see in the logfiles UserCheck.log?

--

Markus