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500 Internal Server Error in Identity Management in Portal

Hi all,

We have just upgraded our portal server to SP13 (2004s).

Post upgrade, I am getting an error in Identity Management.

When I search for a user, and try viewing his/her details, I get the following error.

500 Internal Server Error

Failed to process request. Please contact your system administrator.

The funny thing is, it works fine for some users and throws an error for some others.

Can anyone suggest what could be done to resolve this?

Regards,

Preksha

Former Member
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