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Error in header detail, Can not solve the error

Hi All,

I'm new comer in SDN and also for SAP.

I had a problem in CRM Complaint.

When I tried to create a follow-up documents, it is prohibited if above 1000 USD.

And the error arose : "Header Error : Cannot Proceed"

After that, the error still there in the document. Nothing I can do to fix the error.

Is anybody can help me to solve this problem?

Coz when the complaint containes error and after the last status Settlement Process, I can't create Credit Memo Request.




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