on 10-26-2007 5:41 AM
Hi All,
I'm new comer in SDN and also for SAP.
I had a problem in CRM Complaint.
When I tried to create a follow-up documents, it is prohibited if above 1000 USD.
And the error arose : "Header Error : Cannot Proceed"
After that, the error still there in the document. Nothing I can do to fix the error.
Is anybody can help me to solve this problem?
Coz when the complaint containes error and after the last status Settlement Process, I can't create Credit Memo Request.
TIA
Robin
Hi
Robin either your user id is not permmitted for creating followup docs or problem in Action profiles Settings , work flow , so rise a request so that you can configure according to .if you are authorised to create follow up they will give access to u r user id
Regards
Venkat
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