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using configurable products in IC Web


in our case we need to replicate configurable products from SAP R/3 4.6c into SAP CRM 5.0 IC webclient. does the functionality of using configurable products available in IC Web client transactions-oppty, Quotes..??

pls guide.

any documents which i can refer to ?



Former Member

Hello Rishi,

Yes you are correct. As of CRM 2006s (CRM 5.2), the rest of CRM now also runs on the WebClient framework -- meaning that PCUI and SAP GUI are no longer required or supported for business users. Instead, it is possible to call any CRM screens (like the CRM Opportunity) directly inside the Interaction Center via NavBar configuration.

The Quote is a bit more interesting of a topic, since you could either call the CRM Quote or use the standard Interaction Center sales order options (of which there are a few) such as CRM Sales Order, CRM Sales Ticket, ERP Order, or R/3 order. This is probably more a business decision that should be discussed with your project team and consultants rather than taking the advice of some guy on the Internet

Warm regards,


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