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New Sales Area Missing


We have set up a new Sales Org in our R/3 sysyem.

The org structure and Company has transferred across to CRM from R/3.

However when we create a Sold-to Party and select a Sales Area to cfreate this sold-to party in, the new sales org does not appear.

Can anyone tell me what needs to be done to make this new sales area appear in the list so a Sold-to party can be maintained in it?

Many Thanks


Former Member
Former Member replied

Hi David,

This is a known issue with in SAP CRM for many years now. Follow the below procedure:

1. Enable the buffering scenario by using the tcode -OOATTRCUST to atcivate the buffering for 'SALES' scenario

2. Run the report 'HRBCI_ATTRIBUTES_BUFFER_UPDATE' using tcode SA38

Select the checkboxes for Delete All Buffers and Restructure buffer on Date. Choose Execute (F8). In note 737315 further details regarding this topic are described. Note you can also schedule a job in transaction SM36 to run this report regularly

This will solve your problem by sure shot

<b>Do not forget to reward if it helps</b>


Paul Kondaveeti

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