if BP is created with sales area, it doesn't reach R/3

[KaushalShah]

Hi,

In our CRM 5.0 system, if we create a BP only with general information (name, address etc.), it reaches R/3 fine. But if I create a BP with general information & sales area info at the same time & then save it, problems...

An entry is created in SMW01 with queue name SEE_TABLE_SMW3_BDOCQ. This entry has two rows of data. One INSERT entry for creating BP general info, and one UPDATE entry for sales area data. I can see the update entry as first row.

I think what is happening is, when this bdoc is processed,first UPDATE entry is processed. Unfortunately since the customer is not created in R/3 by that time, bdoc gets an error "Business partner 0001234567 does not exist as customer, change not possible".

And bdoc is not processed, BP doesn't go to R/3.

Any idea how can this be corrected?

Regards,

Kaushal

[KaushalShah]

I was able to resolve this by making a few adjustments (as suggested by SAP & note 757955).

Regards,

Kaushal

[Former Member]

Did you check the mandatory fields on R/3 with respect to sales area data? As a quick test make all R/3 sales area fields for that account group as optional and try to upload

Thanks,

Paul Kondaveeti

[gerhard_djuracek]

Hi Kaushal,

please check if the rfc-user used has all necessary authorizations (SAP_ALL)!

Regards, Gerhard