Credit management issue

[Former Member]

Dear all,

There is problem related to credit management. Two customers A & B are maintained with same credit account in FD32. Credit limit is set for customer A. while customer B is assigned with credit account A.

Now the problem is system is allowing to create orders, deliveries more than the credit limit, and amount has exceeded the credit exhuberantly. All config settings are maintained. What could be the issue?

Request your suggestions, its urgent.

With regards,

Satya.

[Former Member · Accepted solution]

Yes check with the payer, is the credit management maintained?

And one more thing, check if the risk category is maintained and assigned, and in FD32, check if the risk category field is filled.

Rewards points if useful.

[Former Member · Accepted solution]

every configuration and master related data is maintained. S501 structure is stamping the amount in negative. How can it be checked for the problem?

[bcrao · Accepted solution]

as per your setting the payer B account will be updated not A.

Please check customer a/c B. sales summary

[Former Member]

Bug in user exit for credit check. thanks for ur suggestions

[Former Member]

Thanks everyone for your suggestions. There is bug in the program which has to be rectified.

[Former Member]

Hi,

Credit check always consider "Payer" partner function.Set the Credit limit for the payer in FD32.It will work.

With Regards

Vinu.N

[bcrao]

check the payer in sales doc whether it same as you emntioned in FD32

[Former Member]

payer partner function is defined as customer B in sales doc. where as in credit account in FD32 is Customer A.