Service Desk (Creating business partners and components)
I have problems with the exetuion of two steps for the establishing of Service Desk.
<b>1 question) Manually Create and Assign the Component Systems as iBase Component</b>
In description we have:
" A. Choose installation 1 (SOL_MAN_DATA_REP) in transaction Change Installation (IB52).
You go to iBase maintenance."
"B. Select Solution Manager Installation in the left-hand tree."
<b>Comment: I do not see any installation in the left-hand tree
<b>2 question) Assign Business Partners to iBase Components</b>
A. In transaction Change iBase (IB52), enter in field Installed Base '1'
B. Select the relevant system or system/client
C. Choose Goto -> Partner
<b>comment: I do not see this menu</b>
Has some one here practical experience and can kindly give me some technical description or my errors
Thank you very much!