Buttons to approve Shopping Cart
to approve a shopping cart is possible to click on a green button of approval or red to refuse it.
these buttons are darkened, what is the table/view where I can make it usable?thanks
Pierre VANHOOVE replied
Go throuh customizing SRM
>SRM server> CA application >Business workflow> Define dynamic colomns for integrated inbox.
(This is the view SWLVCUSTOM)
For the approval task(s), set in the first column(first expression) the value EC_DECISION and third(second expression) EC_MAIL. And the green and red buttons will be visible.