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Buttons to approve Shopping Cart

Hi experts

to approve a shopping cart is possible to click on a green button of approval or red to refuse it.

these buttons are darkened, what is the table/view where I can make it usable?thanks

andrea

Former Member
Former Member replied

Hello Andrea,

Go throuh customizing SRM>SRM server> CA application>Business workflow> Define dynamic colomns for integrated inbox.

(This is the view SWLVCUSTOM)

For the approval task(s), set in the first column(first expression) the value EC_DECISION and third(second expression) EC_MAIL. And the green and red buttons will be visible.

Rgds,

Pierre

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