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SM 4.0 daily job send_system_relationship_to_support fails

Hi All,

I have SM 4.0 SP13 running and I'm now trying to configure Diagnostics.

One of the steps is to check if the daily task "send_system_relationship_to_support " is scheduled and runs successfully.

It is scheduled but it doesn't run successfully.

The error log show the following:

Your user has no SAP Support Portal user assigned.

However, when I look in transaction AISUSER for the user I'm running the task with I have assigned a valid S-user.

Can anyone help me out please?


Koen Engelen



Please delete that job and recreate it. Please follow the note for solman daily jobs.



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