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SM 4.0 daily job send_system_relationship_to_support fails

Hi All,

I have SM 4.0 SP13 running and I'm now trying to configure Diagnostics.

One of the steps is to check if the daily task "send_system_relationship_to_support " is scheduled and runs successfully.

It is scheduled but it doesn't run successfully.

The error log show the following:

Your user has no SAP Support Portal user assigned.

However, when I look in transaction AISUSER for the user I'm running the task with I have assigned a valid S-user.

Can anyone help me out please?

Regards,

Koen Engelen

Former Member
Former Member replied

HI,,

Please delete that job and recreate it. Please follow the note for solman daily jobs.

834279

thanks,

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