SM 4.0 daily job send_system_relationship_to_support fails

[Former Member]

Hi All,

I have SM 4.0 SP13 running and I'm now trying to configure Diagnostics.

One of the steps is to check if the daily task "send_system_relationship_to_support " is scheduled and runs successfully.

It is scheduled but it doesn't run successfully.

The error log show the following:

Your user has no SAP Support Portal user assigned.

However, when I look in transaction AISUSER for the user I'm running the task with I have assigned a valid S-user.

Can anyone help me out please?

Regards,

Koen Engelen

[Former Member · Accepted solution]

HI,,

Please delete that job and recreate it. Please follow the note for solman daily jobs.

834279

thanks,

[Former Member · Accepted solution]

Hi Afi,

I have deleted the job and recreated it manually; now it runs fine!

Thanks for the quick help?

I only don't understand the note you are referring to; are you sure it's the right note number?

Best regards,

Koen

[Former Member]

HI,

I am sorry,

it was 894279.

Glad to hear that your problem fixed.

Thanks,