How to link a service product and item category
Hi CRM Gurus,
I have created a service product. When i am trying to assign that product to service contract, i am getting an error as no item category could be created.
Please help me
Joost Stallaert replied
This information is in the CRMM_PR_BTR set type. Assign this set type to your category and the field should be visible.
This value is also stored in the CRMM_PR_BTR table but I don't know the link from the COMM_PRODUCT (product master table) table.
The item category is also visible when you add the product to your transaction, in the 'Item details' tab.
Hope you can find it!
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