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Service desk reopen confirmed message

Former Member
0 Kudos

Hi,

Using service desk, is it possible to reopen a confirmed message (user & system status = CONF).

At the moment once a message is given the status of confirmed no further changes can be made.

rgds,

Hamish

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

I have the same problem where i need to reopen a confirmed message in SAP Marketplace.

Mr Snipper,

you didn't mention the solution in your message. Can you share we us the solution given by SP?

Thanks in advance.

~ intan ~

Former Member
0 Kudos

Problem solved by SP's