on 10-23-2007 3:28 PM
Hi all ,
Can any one help me in below describe query?
Scenario:
User was getting the error regarding business partner while shopping.
So I repair the user from BBP_CHECK_USERS.
Now definitly its business partner has changed.User can also shop.
But the problem lies is he has lost his all the old shopping cart which was related to old business partner.
Can any one tell me how to get those detail of the old shopping cart which was related to old business partner?
Hi Shivraj,
The best way to retrieve all Shopping carts from the old user is by performing the following steps:
1.) Find the BP that the User was tied to, before repairing him with BBP_CHECK_USERS.
2.) Once you find the Old BP Number, make sure you make a note of it.
3.) Goto the New BP Number in Transaction BP and double click on the BP number.
4.) Change the " Display in BP Role" to Employee from a drop down in the top of the screen.
5.) Click on the "Identification tab" and remove the USER ID from the User name field and Save your changes.
6.) Once you have done this, again open transaction BP and open the OLD BP number that you made a note of and perform the same steps as mentioned above till you reach the "Identification Tab"
7.) Once you reach the identification tab, you will see the USER NAME field empty. Please populate this field with the USER ID that you just removed from the New BP and Save it.
8.) Now if you log back in with the Same USER ID, you will find all the Old Shopping carts that User had created, however you might not find the new one as they are tied to the new BP.
Hope this info solves your problem
<b>Pls reward points if answer is usefull and solved your problem !</b>
Thanks,
Sundeep
5.)
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