Unable to create a new tcp/ip connection in sm59

[Former Member]

Hello Friends,

We are trying to connect genesys cti gplus adapter to SAP ERP.

While testing new tcp/ip RFC Connection in SM59 , the connection test failed.

Error Details:

Logon : Connection error

Error Details Error when opening an RFC connection.

Is it something to do with librfc32.dll file ? Do we need to register this file? There is one librfc32.dll in C:/win/system32. Do we need to replace this .dll with the current version of librfc32.dll.

I could find some errors in our gplus adapter trace file.

Can someone please help me in this. U can reply me on <email address deleted by moderator>

Thanks in Advance.

>TS> Sun Oct 21 12:00:45 2007

T:9944 Error in program 'Dummy': ======> Connect to SAP gateway failed

Connect_PM TPNAME=SPS.PROG, GWHOST=MB3AP1024, GWSERV=3300

LOCATION CPIC (TCP/IP) on local host MB3AP1021

ERROR partner 'MB3AP1024:3300' not reached

TIME Sun Oct 21 12:00:45 2007

RELEASE 710

COMPONENT NI (network interface)

VERSION 39

RC -10

MODULE nixxi.cpp

LINE 2985

DETAIL NiPConnect2

SYSTEM CALL connect

ERRNO 10061

ERRNO TEXT WSAECONNREFUSED: Connection refused

COUNTER 14789

[Former Member · Accepted solution]

Hi,

It seems to me that your genesys cti gplus adpater is of the registration type.

And from the error file, it could not contact the SAP gateway to register.

It is so logical that the connection test from SM59 fails.

Check the hostname of your SAP gateway. Is it really in capital letters ?

Are you able to ping it from your adapter host ?

Is the system number of your SAP system 00 ?

You are not supposed to ask for information at your email address.

A public forum is designed to share information among its users.

Regards,

Olivier

[Former Member · Accepted solution]

Hello Oliver-

Yes the system no is 00 ? How is going to effect?

[Former Member · Accepted solution]

Thanks for the suggestions

[Former Member · Accepted solution]

Thanks Oliver-

For the suggestions,

I have verified, The host name is in capital letters and all other configuration information is in capital letters.

I have given ip address instead of host name.

I am able to ping the sap host from adapter host.

system number of SAP system is 00.

But still the connection failed.

Please advice. Thanks in advance.

[Former Member · Accepted solution]

Thanks a lot Oliver... Yes as u shd it is a registered program.

[Former Member]

Hi Vinod,

Pls provide IP address instead of Hostname in Gateway host .

check service file entries for port 3300 and also add entries in Host file.

Hope this is useful

Regards

Umesh