inquiry

[Former Member]

hi

can any one explain details of INQUIRY in sales order?

regards

murali

[Former Member · Accepted solution]

Hi

Inquiry :A customer’s request to a company that they provide a quotation or sales information without obligation.

An inquiry can relate to materials or services, conditions and if necessary delivery dates.

The sales area that accepts the inquiry becomes responsible for further processing

Structure

A customer inquiry comprises one or more items that contain the quantity of a material or service that the customer asked for.

The total quantity of an inquiry item can be subdivided between the schedule lines in different amounts and relevant delivery dates.

Items can be structured in a hierarchy so that you can differentiate between batches or explode any combinations of materials (bills of material).

The valid conditions for an item are listed in the item conditions and can be derived individually from the conditions for the whole document.

Integration

Not only the customer but also other business partners can be specified as sold-to parties in different partner functions (for example, ship-to party).

[Former Member]

Hi,

Inquiry is one of the pre sale activity in business processing.

std order type:IN

item catagory:AFN

Schedule line catagory: AN

NO Availability check takesplace.W.R.To INQUIRY we create QUOATION.

T.CODE:/NVA11..CREATE INQUIRY

/N VA12..CHANGE INQUIRY

/N VA13..DISPLAY INQUIRY.

REWARD IF IT IS USEFUL.BYE

mcm

[Lakshmipathi]

Hi Murali

It is nothing but pre-sales activity.

Presales handling covers all the necessary functions and processes needed for processing sales opportunities (Opportunity Management). It serves as an instrument for customer care and acquisition for your sales and marketing departments. It provides a tool for all your employees either in the office or in the field for collecting and using valuable information about customers, sales prospects, contact persons, competitors and their products.

Thanks

G. Lakshmipathi

[Former Member]

Hi Murali,

Inquiry: Definition

Customer asks for detailed information about specific goods, in particular their prices.

Integration

Quotations and inquiries are sales transactions, that is, transaction types with the business transaction category sales transaction. The business function for quotations and inquiries is found at item level for a business transaction. They are only indicated as a quotation or inquiry by the system status Quotation or Inquiry. A business transaction can, for example, also contain services or order items, in addition to quotation / inquiry items.

Quotation: Definition

Legally binding agreement to deliver specific products or a selection of a certain amount of products in a specified timeframe at a pre-defined price.

A quotation has a validity period. Within the validity period, the customer has the option of placing an order within the agreed conditions with reference to the quotation, or to cancel a contract.

Reward if useful

Regards