In case of missing substitutions for a vacationing agent
We have been following 'Personal Substitutes' in the workflow we are working on. Whenever an approver goes on vacation he / she has to specify the identified substitute for him / her before going on leave. This is also true for the approvers leaving the firm or switching departments etc. Substituted agent would be responsible for approvals untill the corresponding Organizaion structure has been corrected.
However there is always a probability that the approver might forget to assign a substitute before going on vacation. Can anybody give any hints what could be done in such a case.