on 10-22-2007 2:57 PM
hi
When i am creating invoice correction request, the line item( item category G2N) in display mode only. But another line item( item category L2N) is in enable mode. How can i make line item of category G2N enable. veru urgent please.
Regards,
ram
Hi,
Invoice correction request is used both as Credit memo and debit memo req..
Normally Two line items are created first one is Non modifiable.. that means the original. the second one is modifiable that means here you can adjust the qty or price in the conditions screen...
If you decrease the qty the system leads to create a credit memo and if u increase the qty it leads to create a dibit memo... the system automatically finds whether a debit or credit depends on the value diffence of the second line item with first one....
So no need to change that....
reward if helpfull
Muthupandiyan
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Hi Sre,
Invoice Correction Request proposes a new way of processing complaints and issuing credit and debit memos.
This helps you to correct quantity/ price for one or more items in the invoice.
Every invoice correction request which is made with reference to an invoice contains two items for each item in the invoice.
The first item is the value and quantity copied from the invoice.It appears as credit item.
The second item is the correct quantity and value, which will be the debit item.
By whatever reason, you change the second item, the difference between the two will be automatically passed to billing either as credit memo or debit memo.
This is the reason why the G2N got grayed out.
Award points if it adds information.
Thanks
Mohan
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hi,
Normally in RK there will two line item will be displayed one represents the original item category & second which u want to change
regards,
Arunprasad
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ite (g2n) represents the item in original inv you cannot change in it. L2n is the option provided to you to make changes whether it is credit or debit system will consider
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hi,
its a std fucntionality. all invoice correction reqs have two line items- one is changeable and the other is not. you can make changes in one only that will server ur purpose jus fine.
saurabh
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