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mscs--sap service failed

Former Member
0 Kudos

Hi people,

Im able to install Enqueue Replication server and as soon of it the sapservice failed

sap<sid>00 failed

sap<sid>00 service offline

but sap<sid?01 service and instace are visible and online..

when i try to bring them online it is not happening.This is always being intemitent and after this i need to install CI and DI

Sytem Info

windows 2003EE SP2

MSCS

Oracle 10G

Sap Xi(pi)

one more basic clarifiication required,when we installing Enqueue replication server and CI and DI do we need to pick our sap system as ERP or Netweaver (in sapinst screen)

The main issue is to bring the services online, could anyone help me out please

Regards

Raj

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Raj,

which SAP kernel do you have ? 6.40, 7.00?

regards

Goran

Former Member
0 Kudos

hi Mr.Goran

Thank you for your reply atleast i can feel someone is looking at it

it is kernel 7.00

netweaver 2004s

I contacted sap and they asked me to go to 1043592. i have followed it and created new errors on other node(1st node) services, saying the services cant start as it cant find the path...

Regards

Raj

former_member433984
Active Contributor
0 Kudos

- do you have latest resource DLLs from SAP note 1043592? On both nodes?

- what is written to system and application event logs?

Former Member
0 Kudos

Hi This is wot i can see from application log

The description for Event ID ( 0 ) in Source ( SAP???_00 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Initialization failed. Service not started. [ntservmain.cpp 1269].

I did apply the new DLL files on both the nodes

Regards

Raj

Message was edited by:

raj p

Message was edited by:

raj p

Former Member
0 Kudos

Hi Raj,

did the 1043592 note help?

best regards

Goran

Former Member
0 Kudos

Hi Goran,

No it did not at all...im kinda lost in sap ocean now and no rescue!!!!!

Former Member
0 Kudos

Your Windows SAP service SAP<SID>_00 cannot start for any reason, can you try to start it from the service MMC and check the logs in the Event Viewer?

Goran

Former Member
0 Kudos

Hi Goran,

yes, this is the error msg in event viewer for application.I believe it is having trouble finding the DLL files,i have followed the sap note given and still the problem persisting,But mySap<sid> service 01 and Instance 01 are running alright...

Im MMc i dont find the entry for sap<sid>00 either, i tried registering it still it is not getting registered as sap<sid> service 00 is offline and failed.

<b>The description for Event ID ( 0 ) in Source ( SAP???_00 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Initialization failed. Service not started. [ntservmain.cpp 1269].</b>

any help is real urgent!!! red alert!!!!

regards

raj

Message was edited by:

raj p

Former Member
0 Kudos

Hi Raj,

maybe is your sapstartsrv.exe corrupted.

Can you locate it (should be somewhere in .\usr\sap\<Instance>\exe\sapstartsrv.exe - you can see it from the service definition), and try to double click it from explorer. If everything is OK, the pop up should come.

If this is not working, we know where is the problem...

regards

Goran

Former Member
0 Kudos

Hi Goran,

My sapstartsrv.exe is working fine....

regards

raj

former_member433984
Active Contributor
0 Kudos

do you have SAP case number?

is the connection open?

Former Member
0 Kudos

Hi There,

The case number is 890173..

Im trying to open WTS connection as per 605795.

I alos have uploaded USR folder to them

Pls i need help

Regards

Raj

former_member433984
Active Contributor
0 Kudos

please be consequent and apply the note 1043592 on BOTH cluster nodes.

this is very important if you have SP2.

Please open the connection as requested in the case and provide logon data.

Former Member
0 Kudos

Hi There,

I have applied the note 1043592 on both nodes.

I have opened the connection and logon data is given in secure area

regards

raj

Answers (0)