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gif file opening through MS Picture Mgr instead of viewer

Former Member
0 Kudos

Hi,

We have gif files displaying in MS Picture viewer instead of ECL viewer in sap.

The bmp files are opening in ECL viewer.

Please help in what needs to be done.

Anirudh,

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

In Tcode DC30

have you defined GIF workstation application

define it and defined work station application in network as

EAIWeb.webviewer2D.1 %SAP-CONTROL%

for display (1)

Niranjan

Reward if Useful

Former Member
0 Kudos

GIF files are already defined as above, but somehow still they are opening in MS Picture Manager for display.

Anirudh,

Former Member
0 Kudos

check mime type

ensure

<b>image/gif</b>

*.gif

also check <b>start authorization</b> is checked.

Niranjan

<b>reward if useful</b>

christoph_hopf
Advisor
Advisor
0 Kudos

Hi,

have you maintained the entry in transaction DC30 for the correct frontend type also?

Please create also entries for application type "2" (edit) and "3" print too.

Best regards,

Christoph

Former Member
0 Kudos

We have defined front end and in dc30 have entries for gif files defined with types 1, 2 3. Somehow gif files are opened in MS Picture viewer and BMP files we are able to open in sap with the same settings in DC30.

Anirudh,

christoph_hopf
Advisor
Advisor
0 Kudos

Dear Anirudh,

please check if you have installed the ECL Viewer properly. Please see the SAP note <a href="https://service.sap.com/sap/support/notes/1083901">1083901</a> and install the latest available version 6.

Before I would like to ask you, to uninstall your former ECL

Viewer before you installed Version 6? To check if the ECL Viewer is

un-installed please search for WebViewer2d.dll file. If it is present

then it means ECL Viewer is still installed on your PC. You can also

check the folders and should be able to see all the dll's for ECL Viewer

such WebViewer3d.dll/Printing.dll etc to make sure that there is not

only single file but the whole installation.

Generally there are two possibilities to un-install the ECL Viewer:

- Uninstall the version integrated with SAP GUI by using SAP

Installation scripts. You need to uncheck the 'EAI Viewer' component in

'General Add-on' option.

- Check add/remove program and if there is an entry like SAP Viewer,

uninstall it.

After this search again, and you should not get WebViewer2d.dll file on

machine. Now reinstall the latest Viewer.

Best regards,

Christoph

Answers (0)