Not able to see the Surveys on Mobile Sevice

[Former Member]

Hi,

We are currently facing problem regarding display of survey on Mobile

Client.

When we use the following combination, surveys are displayed properly and the system allows to modify the Survey in Mobile Service and then upload the same to CRM Server

1) j2sdk1.4.2_09

2) j2re1.4.2_09

3) Microsoft .net framework 1.1

4) MSDE 2000

5) Mobile Client 5.0 sp07

But when we use the following combination its not displayed at all . When i try to create new Survey on Mobile- It gives a message that Survey Determination find no records in Determination

1) j2sdk1.4.2_09

2) j2re1.4.2_09

3) Microsoft .net framework 2.0

4) Microsoft SQL Server 2005 - SP2

5) Mobile Client 5.0 sp07

We have implemented following notes and it seems there are no problems with

regards to download of Survey data to CDB .

Note 1088655 - DNL_SURVEY_XML: Survey translation not downloaded to CDB

Note 774198 - Unable to download surveys to CDB using DNL_SURVEY_XML

Please suggest if someone has faced this problem and got a resolution of the same.

Regards

Hemant G

[former_member192750]

Hi Hemath,

FYI, SQL 2005 is not supported with MSA 5.0 SP07, the support for it begins with SP09. This might not be affecting your problem but there is no way to be sure and I doubt you would get official support for it. Have you checked if the data is properly downloaded to the ides tables SMOSURXML and SMOSURXSLT. Run SQL Profiler and check if the queries are returning you anything.

Best Regards,

Ankan

[Former Member]

Hi,

it is rather a problem with dotnet framework as 2.0 is only supported from 5.0 SP9 on upwards.

For 5.0 SP7 only 1.1 is supported -- see both client installation documents.

Regards,

Wolfhard