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Viewing HTML templates for IACs

Hello, I am new to SRM - SUS and I am trying to solve a problem that is causing an ITS error when a user switches to Spanish and then tries to use an IAC function.

I am told the IAC are the older technology and that they require a separate HTML template for each language and that we may not have one for Spanish yet.

Our normal SUS guy is out sick and I'd like to figure this out without him, but I don't know how to find the templates. Is there a transaction code to view them in SRM or do I need to connect to a server and find the actual HTML file in a folder somewhere?

We are on SRM 4.0.





Every trsnaction in SRM wil have a corresponding ITS templaet associated with it.So in the WEB Screen whose TCODE ,you need to find out ,just say right click-->view Source.

There in the text file,you can find the ITS service (i.e. tcode) and the corresponding HTML template(i.e. Page/screen ).



<b>Pls reward points for useful answers.</b>

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