need help in invoice and credit memo ?

[Former Member]

what are the steps to create a credit memo and invoice ?

are they different ?

please the step by step process for both of them?

[Former Member]

Hi

Credit Memo and the invoice are different and the two r used in different scenarioes

Credit Memo is the Billing document raised for compensating the customer and the the document is raised with reference to the the Credit Memo request

The scenarios is that the customer places an order with the company and the company delivers the fgoods to the customer in which some of thm are dmaged and the customer then claims for the compensation , so the company asks the customer to return the goods to the company and simultaneously they will pay the compensation

process flow is as

Created the standard order OR

then do the deliver LF

then billing document F2

and then raise the credit memo request for the goods G2

thenBilling which is the credit memo

G2

This is the special process where the goods are received and the customer does not want the replacement of the dmaged goods and instead he wants the amout to be credited

so we have to raise the credit meemo request with reference to the standard illing document and then the credit memo request and then billing document G@

but in the standsrd invoice we havae to creatae the created the standsrd and then the delivery and then the invoice

Thanks and regards

santosh

[Former Member]

Hi,

As in the earlier reply, both credit memo and invoice are billing documents

The billing document type of invoice (F1, F2..etc)and credit memo (G2) are different

Billing document will be generated to bill the customer for a final sale. But credit memo will be generated for granting a credit to the customer, it could be because of a customer returns or for a damaged goods deliver... etc

Prase

[Former Member]

hi ,

Invoice

order (VA01)>Delivery(VL01N)>Change Delivery(VL02N)&PGI>INVOICE

EX:

Order type:OR

credit memo:

for the return material or discount is missing for the material,we create credit memo request.credit memo has sent to customer

order (VA01)>CREDIT MEMO(VF01).

NO DELIVERY PROCESS.WITH REF. to BILLING DOCUMENT,we create credit memo request.

EX:

Order type:G2.

reward if it is useful.

regards,

MCM

[bcrao]

credit memo and inv are both billing type doc.

In simple term, inv is raised for the value sold to cust,

credit memo is raised when if you want to give some credit to cust like if he returned few goods already sold, you will give credit memo with ref to old sales doc or invoice

[Former Member]

Hi Jyoyitmoy

The below link will help u

http://able.harvard.edu/ar/wi/create-credit-memo.pdf

http://web.mit.edu/sapr3/windocs/fopcs06f.htm

Reward if useful to u

Message was edited by:

narendran vajravelu