Error "No delivery to 01904568360, as recipient unknown" when sending fax

[Former Member]

Hello,

I get the following error msg in my SAP inbox when trying to fax PO output:

<i>Status received for this document:

SAPLMEDRUCK /20071017/161203

Sent on:

17.10.2007 16:12:03

Sent by:

ANTHONY PICKERING

Status for Recipient GB 01904568360:

No delivery to 01904568360, as recipient unknown</i>

This doesn't appear to be a PO related error. It get the same problem if I try to send a fax to the same number using Business Workplace with Recipient = "GB 01904568360" and Recipient type = "Fax number".

After about an hour of debugging I can see SAP is validating the fax number against the list of central addresses with faxes in table ADR3. The lookup fails because it's looking for a record in ADR3 with FAXNR_LONG = '01904568360'. The long fax number field is populated with +441904568360 for the address in question. (See func module ADDR_COMM_FIND_KEY). Somewhere the country gets lost. If I set the country field to "GB" in the debugger before this then it runs correctly.

I can't find anything in OSS for this. We're on SAP ECC 6.0 with SAPKB70012 SAPKA70012. Any help would be appreicated.

Thanks,

Anthony.

[Former Member]

I've managed to fix this program myself. I needed to define a default inbound distribution rule for faxing in table SOGR. (SCOT menu option Settings->Inbound distribution or trans SO28). The message, "recipient unknown 01904568360", is misleading (how unlike SAP ).

- Anthony.