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Problem install ITS

Former Member
0 Kudos

Hi all,

I'm new here and my question is probably silly.

I'm going to install another istance of ITS, we have already installed an ITS, but now we are using a Windows 2003 x64 WebEdition server SP1.

When I launch SAPinst for the first time, it ask me for LABEL.ASC files location for the "ITS SP14 CD FOLDER (ITS_SOFT)".

I tried with the current one of the installation package that I'm using but dosen't work.

I tried with original CD from SAP package (it contains a ITS_SOFT folder), but it hanswerd that:

You entered: C:\50083078_6\ITS_SOFT\LABEL.ASC Found the label ITS:ITS:ITS Software:620:: but need the label ITS:ITS:ITS Software:620SP14::

The problem is that I can't find on service portal that ITS version he'i askin for.

Please anybody have same problem, or better a good solution?

thanks in advance to all!

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member228142
Active Contributor
0 Kudos

Hi,

you cannot install the package from the original CD. This package is for 32-Bit systems. For Windows 2003 x64 you have to download the 64-Bit version of ITS 6.20 from SAP service marketplace:

- Start http://service.sap.com/patches in the browser

- click Search for Support and Patches and search for SAP ITS

- click SAP ITS 6.20

- click SAP ITS 6.20

- click Windows Server on x64 64bit

You will see a list with the available ITS 6.20 patch for Windows x64. Download Patch 26.

Best regards,

Klaus