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XI Heartbeat alerts

Hello All,

We have recently configured CCMS configuration for XI 3.0 env and the alerts will get generate from Solution Manager system 4.0.

Alerts relating to XI Heartbeat are getting generated continously showing the context as "Last Measurement Value more than 360 seconds old ".

But I did not find and issues to my XI systems in perspective of performance wise.

due to this there are so many tickets are creating ,as we have automatic ticket generation for any problem notifying through alerts.

this is for all the 3 systems (DEV , QA & PRD).

This is the context of the alert :


ALERT for XP0 \ System Landscape Directory Heartbeat \ SLD_Comp ashb01db06pr 1 \ Status at 20071017 095604 ( Time in UTC ) RED CCMS alert for monitored object Status Alert Text:Heartbeat alert: Last measurement value more than 360 seconds old System:XP0 Segment:SAP_CCMS_ashb01wa06pr_XP0_80

MTE:XP0\System Landscape Directory Heartbeat\SLD_Comp ashb01db06pr 1\Status



Severity: 50


XP0 indicates system <SID>.

Can any one help me out in advising are these really critical and wat is the necessary action need to be taken..

Best Regards


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