on 10-17-2007 10:37 AM
User has rejected items in shopping cart, but when he checks with buyer it has gone through as approved in the system
We have applied the following note SAP notes and no difference has been made.
Notes
923890
930347
931753
1016057
We are using SRM 550
.
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Hi,
See the foll notes:
Note 987239 - Incorrect acceptance of rejections
Note 963904 - Incorrect restart with partial rejection
Note 1004030 - Final process status not set (1)
Note 995773 - Partial rejections result in endless loops in approval
Note 972779 - Name of rejecting processor not in message
BR,
Disha.
<b>Pls reward points for useful answers.</b>
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Hi Steve,
This looks to be due to issue with some custom program getting called during the approval / rejection process which updates the status.
It would be better if you get in touch with your Developers (ABAP ers) and get the approval process checked for any BADI activation or any custom program which is causing this issue.
Even i checked for some notes but most of the you have already referred and the others not applicable in your case.
If nnothing solves your purpose then the best thing would be raising a customer OSS note with SAP on this issue.
Rgds,
Teja
Addtional notes applied where
907816, 1070567, 933833, 907753, 964793, 929629, 942538, 1029952
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