No Agent Found - No message to WF Admin Inbox

[Former Member]

Hi everyone,

I think I have a problem. A workflow has ended with error no agent found, which is fine as there is no agent. However I am expecting a workitem message into the SAP Inbox to indicate that the workflow has errored in this way. However no message is appearing. I have checked numerous things but find myself at a loss to explain the reason.

Any help would be great appreciated !

Thanks

DK !!

[Former Member · Accepted solution]

Hi,

From workflow log , what is the status of workflow ? Error or Inprocess?

Regards,

Akshay

[Former Member · Accepted solution]

Akshay,

The status in the log is set to Error.

[Former Member · Accepted solution]

Hi,

You are on which SAP version?

Just check out for OSS Note : 375994

Regards,

Akshay

Message was edited by:

Akshay Bhagwat

[Former Member · Accepted solution]

SAP Enterprise. I

noticed the work item with error has not been created. maybe this is the problem ? although I would have thought that any error regardless of this should be sent to WF Admin Inbox. I also notice that the processing time of the Workflow continues to Increase despite there being an ERROR - it's now at over 23 hours ??

[Former Member · Accepted solution]

Hi DK

Something silly but have you defined a WF Admin?

Regards

Ravi

[Former Member · Accepted solution]

Yes workflow admin is assigned - but thanks for the suggestion.

[Former Member · Accepted solution]

Hi Damien

The rule seems to have ended in exception that is why you do not see a WI created for that step. The time elapsed would keep incrementing unti the w/f is COMPLETED.

Some thoughts......

1. Has this happened before?

2. Double-check the WF Admin is maintained correctly. If it is a position/org unit make sure none of the relationships have expired...

3. Go to SM37 and Check if the job SWWERRE ran after the w/f went into error

4. Check the Read/Unread folders of the inbox

Let us know how you go...

Regards

Ravi

[Former Member · Accepted solution]

Hi Ravi,

1. No it hasnt happened before

2. WF Admin maintained correctly

3. Job SWWERRE runs every 20 mins

4. No trace of message in Inbox.

I think this I might just put this down to a one-off and re-investigate should it recocurr into the future.

Thanks for all your help guys.

[Former Member]

No reason found for error.Am putting down as one off exception.Thanks to everyone who took time to help.

[former_member184112]

Hi,

Check RFC Queue SM58

Read OSS Note 322526

Thanks and Regards,

Prabhakar Dharmala

[former_member184112]

Hello DK,

Fine check your Task assigned as GENERAL TASK. and check SWEL if nay using EVENTS in your workflow.

by the by what is your name DK.

Thanks and Regads,

Prabhakar Dharmala

[Former Member]

Hi Guys,

Thanks for the replies. The background job in SWDD is scheduled to run every 20 mins and the task is set to General Task. any other ideas ?

thanks

Damien Kesle

[Former Member]

Hi,

Pls check if the background job for work item error monitoring (transaction- SWWD) has been scheduled.

Regards,

Akshay