Getting Error message on EBP System

[Former Member]

Hi All,

When we are trying to create a shopping cart by using the special request. We are getting the below error message.

Interpreter Failed

The Internet Transaction Server failed to generate the response for current request.

Please contact the system administrator.

Internal error code: 0x2101

Could you please advice.

Thanks inadvance.

Regards,

Ram

[Former Member]

hi,

I suppose you are using Internal ITS for EBP-500..So have you maintained the Internal ITS settings properly?Particularly,

1>Maintenance of entries in table TWPURLSVR.

2>Activate the service SHUFFLER along with service SYSTEM.

3>Publish all the services.

4>Maintain the settings in UTILITIES>SETTINGS>INTERNET TRANSACTION SERVER.

5>Also the HOST file needs to be maintained for the SRM Server.

Have you checked ST22?What analysis is it showing?

Please refer to following SAP OSS notes, which will help.

Note 673372 - Short dumps UNCAUGHT_EXCEPTION in SRM 3.0, 4.0, and 5.0

Note 833205 - bbppo01 - error message: BBP_PD 358 when adding a new item

Note 901364 ITS620 WGate Huge HTTP Requestheader blocks other headers

Note 741067 BBPVENDOR: ITS error "Interpreter Failed" in logoff

725124 EBP opened in a new screen (without browser buttons)

893148 Interpreter Failed / Missing Template / BBP_PM01

879923 "Interpreter Failed" when approving the second item in SC

745837 "Interpreter Failed" when expanding a shopping cart

711941 Procurement card: ITS error in account assignment details

718489 Bidding Engine: Termination when creating PO and contract

660268 SRM 3.0: Releasing and checking purchase contracts

546748 FAQ: ITS related questions in EBP

422858 Interpreter Failed Template ...\SAPMSYST_29_DE.html

428879 BBPPS01: Project search leads to short dump

498464 RZ20: EBP template executed.html is not found

490301 URL in Role(Web address,Generic Web address[url templates])

Note 355380 Internal error code: 0x2101 during service UPI01

Hope this helps.

BR,

Disha.

<b>Pls reward points for useful answers.</b>

[khan_voyalpadusman]

please check wether your Internet transaction server is up and running.

further also have a look at note 537700 ---> which deals with general ITS issues.

even though the note is not relevant for your release , trouble shooting remains the same for all the releases

Message was edited by:

khan voyalpad usman