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IBase / Component is 0


When sending support desk messages from BW, the message are succesfully created in CRM_DNO_MONITOR. However, inside the transaction CRMD_ORDER, the IBase / Components shows the value 0 instead of 1 / 3314. I have two other satellite systems and they work fine reflecting the correct values in the support desk message.

Does anyone have an idea as to why it fails for BW?



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