Clien Installer Troubles

[Former Member]

I have been trying to install SAP-BO's client in a remote network point and when it begins to process the Client Update it just freezes. I have tried install the B1_SHR's client and it freezed too. It freezed when it were trying to do this: "Publishing product information".

I need some help.... What can i do?

Thanks.

[john_treweeks · Accepted solution]

When you say freeze.. how long did you leave it for? did you receive any errors or did you give up and end the task?

Regards

John

[Former Member · Accepted solution]

The last time I tried, I leaved it like for an hour or more, and it didn't do nothing. I have tested with diferents pc's and didn't happen nothing diferent.

I had to give up and lets the people continue working.

Greetings.

[john_treweeks · Accepted solution]

do the client machines meet the minimum spec of hardware requirements? perhaps copy the files from the share folder to the client machine and install from the client machine (to take the network out of the equation)

regards

john

[Former Member · Accepted solution]

I did it. that is the way that i did it. It's very slow if i try form other network.

Regards,

[Former Member · Accepted solution]

Dear Jonh,

I checked every requirements in those machines and I tried to install SAP-BO from the PC's hard disk and each time I tested just SAP freezed.

Regards,

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Enriquillo

[john_treweeks · Accepted solution]

Is this a fresh install? or an upgrade? is there enough space on the drive? I'm not really sure what the problem could be i'm afraid. Perhaps you could log it with SAP support? or check SAP notes?

Regards

John Treweeks

[Former Member · Accepted solution]

Yes, I am a certified consultant and I don't find nothing about this trouble but my S-number can't post a SAPnote.

This is an Ungrade, I'm running the PL31.

In the local network all is fine and works correctly, but the trouble happens when I try in a remote network point.

Regards,

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Enriquillo

[john_treweeks · Accepted solution]

You should speak to your super S-number user as they will be able to grant you permissions to use sap notes and log SAP messages.

What are you upgrading from?

[Former Member · Accepted solution]

From PL27.

Regards

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ENriquillo

[Former Member]

hi.. i having a doubt in this concept.. how to connect the B1 server to the remote SAP client machine..plz try to help me

[Former Member]

The trouble was in the network.