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FSCM: Biller Direct using Dispute Management


I've implemented SAP Biller Direct and I want to use the dispute management to create dispute cases directly from the webportal.

Dispute Management is activated. Its already possible to create cases in the backend (and to modify these cases on the frontend), but if I try to create a new case directly on the frontend, I get the following message:

"This service isn't available at the moment."

I dont know what to do. The biller direct integration in the Dispute Management is definitely activated. Customizing is done as well.

Any ideas?



Former Member

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