Credit Memo.

[Former Member]

Hi Gurus,

Iam doing the credit memo process in Ides. Here I created the sales order for the quantity 10 ( The plant stock is 100 ) . Did the PGI for 10 quantity. And did the billing for 10. Now I created Returns Order for 10 Qty.and Returns Delivery for 10 Qty. And raised Credit note for 10 Qty.

<b>Actuvally I want to raise the credit note for 5 qty only.</b>

For this I Used the VF11, I cancelled the credit note.

Here I checked the Plant stock Using MMBE . I found Unrestricted stock as 90 . and returns 10.its fine.

Now Using Vl09, I cancelled the created returns delivery.

Now I checked the plant stock . But it is showing the unrestricted stock as 90 and returns as <b>20.</b>

Why it is showing like this?

How to do the further steps? How to raise credit memo for 5 quantity?

regards,

vas.v.s

Message was edited by:

v.s.vas.

[Former Member]

hi v.s,

the normal sales return process is original invoice-sales return order (RE,with reference to the original invoice)-PGR and invoice. for this to happen make sure taht copy control is maintained from billing to sales order (originial invoice to sale return order type).

when u create a sales return order wid reference to an invoice the sytem prompts you to choose either all line items or copy individual ones. ones into the order you can also chnage qty of the line items. for this particular case its better the whole scenario is repeated.

saurabh

[Manoj_Mahajan78]

Hi v.s.vas,

1)Cansel Billing thru vf11

2)Reverse PGI VL09N

3)Again do delivery for new quntity...

Regds

MM

[Former Member]

hi,

go tp VA02 and change the picking quantity manually. ur issue will be resolved.

regards

KR

[Former Member]

I did this...but system showing an error that there are subsequent documents.

[Former Member]

hi,

cancel ur billing docuemnts

also reverse the PGI(VL09) then do it with vl02n

regards,

Arun prasad

Message was edited by:

arun prasad