CCMS Email Alert Notifications

[johanna_murphy]

Hi. I am creating an alert to let the helpdesk know when someone locks their ID due to incorrect passwords. I've got it working with the SALO_EMAIL_IN_CASE_OF_ALERT but I can't get it to work with the copied version(ZZSALO_EMAIL_IN_CASE_OF_ALERT). Can anyone give me a few pointers here?

Thanks.

[Former Member · Accepted solution]

Is it regarding auto reaction ? Usually we use Method CCMS_OnAlert_Email or CCMS_OnAlert_Email_V2 ( copy these to ZCCMS_OnAlert_Email or ZCCMS_OnAlert_Email_V2 ) which calls FM SALO_EMAIL_IN_CASE_OF_ALERT or SALO_EMAIL_IN_CASE_OF_ALERT_V2.Did you check the parameter tab and release tab of the Z method ? Auto reaction should cheched under release tab of the method and the required parameters( SENDE,RECIPIENT etc ) should be maintained under parameter tab

Thanks

Prince Jose

[johanna_murphy · Accepted solution]

Yes this is regarding central auto reaction. Was told to copy the "SALO" to "ZSALO" so when SAP does changes it won't change my alerts. Would it be possible to email you my questions and problems?

[Former Member · Accepted solution]

Yes ... I will try to help

Thanks

Prince Jose

[johanna_murphy · Accepted solution]

Thank you. Will email your hotmail address.