ITS screen hangs when downloading a report to an excel from an ITS screen

[Former Member]

Hi All,

We are having an Transaction iview which is used by manager to generate reports, When the user tries to download the report to a local file the screen just hangs and nothing happens. We get an error at the IE status bar saying "Load: class Query not found". This the same when the user tries to upload selection criteria from an text file to execute the report. We are running EP7 with ECC5 as backend with Integrated ITS.

Both the functionalities works when the report is executed in the backend.

Regards

Prakash

[Former Member]

Hi All,

I found about a OSS note 980772 in one of the threads ()

which mentions about the SUN Virtual Machine and downloading and uploading of files.

After i made the changes it worked for me.

Regards

Prakash